Information We Collect

Privacy PolicyLast updated: [julio 2026]Travaro Car Rental ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.Information We CollectWe may collect the following types of information:Personal identification information: name, email address, phone number, WhatsApp contactIdentity verification documents: driver's license, passport, or government-issued IDPayment information: credit card details, processed securely for deposits and paymentsReservation details: pickup location, dates, vehicle preferences, flight informationWebsite usage data: pages visited, browser type, device information, collected automatically via cookies and analytics toolsHow We Use Your InformationWe use the information we collect to:Process and confirm vehicle reservationsVerify driver eligibility and identityCoordinate pickup and delivery logisticsProcess payments and security depositsCommunicate with you regarding your reservation via WhatsApp, phone, or emailImprove our website and servicesComply with legal and regulatory requirements in the Dominican RepublicHow We Share Your InformationWe do not sell or rent your personal information to third parties. We may share your information with:Payment processors, to complete transactions securelyInsurance providers, when required to process coverage or claimsGovernment or legal authorities, when required by law or in the event of an accident or disputeService providers who support our operations (e.g., website hosting, analytics), under confidentiality obligationsCookies & Tracking TechnologiesOur website may use cookies and similar technologies to improve user experience, analyze site traffic, and understand visitor behavior. You can disable cookies through your browser settings, though this may affect certain website features.Data SecurityWe implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.Data RetentionWe retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.Your RightsDepending on applicable law, you may have the right to:Request access to the personal information we hold about youRequest correction of inaccurate or incomplete informationRequest deletion of your personal information, subject to legal or contractual obligationsWithdraw consent for marketing communications at any timeTo exercise these rights, contact us via the details below.Third-Party LinksOur website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.Children's PrivacyOur services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.Changes to This PolicyWe may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.ContactIf you have questions about this Privacy Policy or how your information is handled, contact us via WhatsApp or visit our Contact page.